Warranty
Manufacturer’s warranty and the claims procedure follow the documentation and agreed supply terms. The warranty period is specified in the quotation.
IMET support and spare parts
To review your enquiry, we need transmitter and receiver details, a description of the issue and photos of the identification labels.
Warranty, technical enquiries and components
Technical support
Tell us whether the transmitter powers on, which indicators are active, whether a connection is established and which commands fail. Mention any changes to components or wiring. This helps determine the documentation and checks needed.
Components
For a battery, provide its part number and charger model. For a new transmitter or receiver, provide both units’ identification labels and System ID. Matching enclosures do not confirm radio module, command or software configuration compatibility.
Information for system verification
What to provide
- Model, System ID and serial number.
- Photos of transmitter and receiver identification plates.
- Description of the fault and circumstances.
- Order number, if purchased from us.
Component replacement
The exact version and compatibility must be verified. Matching connectors or enclosures do not guarantee interchangeability.
How to identify M880Replacement or component enquiry.
Let’s discuss your application.
Briefly describe what you need. We will clarify the technical details with you.
+380 67 440 90 30info@gm-industrya.com.ua